In the business world, effective communication is crucial. Sending quick, efficient, and personalized messages is essential for building successful business relationships and retaining satisfied customers. That’s why we are excited to introduce the new conversation-driven chatbot feature that you can integrate into your SMS campaigns and messaging exchanges.
Introducing the Suggestive Mode: Now, you don’t have to rack your brains on how to respond to your customers. The AI-powered chatbot will be your personal assistant. You can choose to send the message suggested by the chatbot as is or customize it according to your preferences. This takes the customer service experience to a whole new level!
Auto-reply Mode: In this mode, the chatbot responds to messages on your behalf, even when you are unavailable, ensuring that you are available to your customers 24/7.
Conversation-driven chatbots have evolved beyond automatic messaging. Now, you can set them to send frequently asked questions (FAQs) to your prospects before they book an appointment, helping them find answers to common queries, facilitating smoother and quicker communication. Moreover, before scheduling an appointment, you can select which calendar the chatbot should provide.
Conversation-driven chatbots bring a new dimension to communication for businesses. They simplify your life with faster and more efficient communication, while also improving customer service and the overall customer experience. Don’t hesitate—incorporate chatbots into your business communication and enjoy the benefits!